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Patients & Families

Your patient roster is the foundation of your practice in DPC Pro. You can add patients individually or in bulk, organize them into families with shared billing, track membership status across your panel, and configure how each patient receives messages and notifications. Every patient has a complete profile with demographics, visit history, and membership details.

Start here: Adding a New Patient

PageWhat It Covers
Adding a New PatientEnroll a new patient, enter demographics, and assign a membership plan
Patient RecordsNavigate patient profiles, view history, and update information
Managing FamiliesLink family members, add dependents, and manage shared accounts
Account Holders vs. PatientsUnderstand the difference between the person who pays and the people covered
Membership StatusTrack active, paused, and cancelled memberships across your panel
Communication PreferencesSet how patients receive messages, reminders, and notifications
Transferring & ArchivingArchive inactive patients or transfer records when patients leave your practice

If something is not working as expected, check Common Issues or reach out to our support team at [email protected].