AI Assistant
DPC Pro includes an AI practice assistant that helps with message drafting, daily summaries, and payment recovery. Every AI action is transparent. You can see what it did, why it did it, and approve or override any suggestion before it reaches a patient. The human is always in control, and a full audit trail is available for every AI-generated action.
Start here: How the AI Works
In This Section
Section titled “In This Section”| Page | What It Covers |
|---|---|
| How the AI Works | What the AI does, how decisions are made, and where you maintain control |
| AI-Drafted Replies | Review, edit, and send AI-suggested responses to patient messages |
| Daily Summaries | Receive a morning overview of your practice: upcoming visits, open messages, and items needing attention |
| Payment Recovery | How the AI identifies and follows up on failed payments with configurable outreach |
| Guardrails & Preferences | Set boundaries on what the AI can and cannot do, and adjust its behavior to match your practice style |
| Audit Log | Review a complete record of every action the AI has taken on behalf of your practice |
Related Pages
Section titled “Related Pages”- Reviewing AI Suggestions: Clinician-focused guide to reviewing AI output
- Sending & Receiving Messages: How AI-drafted replies fit into your messaging workflow
- HIPAA Compliance: How AI features align with your compliance requirements
Need Help?
Section titled “Need Help?”If something is not working as expected, check Common Issues or reach out to our support team at [email protected].